Helpdesk & IT Support Specialist - Dubai

Location

Dubai, Dubai, United Arab Emirates

Salary

Not specified

Job description

We are looking for a Helpdesk & IT Support Specialist to handle daily IT support operations while contributing to application support, infrastructure coordination, IT projects, and audit/compliance activities. Ideal for candidates with multi-domain IT exposure beyond desktop support. Core skills include strong experience in Helpdesk/Desktop Support (L1/L2), hands-on troubleshooting of hardware, software, network and access issues, exposure to application support and vendor coordination, basic understanding of infrastructure support (servers, networks, monitoring), experience in IT operations, deployments, upgrades and testing, exposure to IT audit, compliance and documentation activities, strong knowledge of Windows OS, user administration and IT support tools, experience in government/regulated environments preferred, and strong communication, customer service and problem-solving skills. This is a permanent role with a government project client based in Dubai, UAE. A driving license is required, and the notice period is 30 days or less.