Front Office / CS - Japanese Speaker

Location

Cikarang, Jawa Barat, Indonesia

Salary

Not specified

Company

Akash pawar

Job description

• Role & Company / Project Overview: We are assisting our clients in recruiting a Front Office / Customer Service professional with Japanese speaking proficiency to join client operations in Cikarang. • Key Responsibilities & Daily Duties: - Receive and handle customer concerns, inquiries, and feedback professionally. - Coordinate and verify housekeeping, maintenance, cleaning, and repair tasks. - Manage guest check-in and check-out procedures, including key issuing. - Maintain daily communication with customers to ensure service satisfaction. - Create and update notices and informational postings for customers and residents. • Required Qualifications, Skills & Experience: - MANDATORY: Conversational Japanese language proficiency (equivalent to JLPT N3 level). - Minimum Senior High School (SMA/SMK) or higher education. - Prior experience in customer service, front office, or hospitality. - Must possess a valid Driver's License. • Working Hours, Shifts & Location Details: - Location: Cikarang (On-site). • Compensation & Benefits: - THR - BPJS Ketenagakerjaan & BPJS Kesehatan - Transportation Allowance - Meal Allowance - Overtime Pay (following company regulations) • Application Instructions: Send updated CV with the subject line format [Position Name]_[Your Name] via email or WhatsApp.